The Pioneer® All-In-One Packaged Console Inverter Heat Pump Type: PYM SKU: PYM012GZUI16RD Does this have a outside unit or just an inside like a Monoblock

Monoblock, no outside unit. Only two 8 inch circles visible from outside.

were is it manufactured

This system is manufactured in China.

What is the recommended square footage?

As a nominal 12,000 BTU unit, it's suited to roughly 200–500 sq. ft. under typical conditions. Room layout, ceiling height, insulation, sun exposure, and climate all affect the real figure, so treat this as a starting range rather than a fixed limit.

In most situations this is going to require a new designated 230v circuit to be ran and a heating operating with with outdoor temp min at 28f? Is this units specs correct?

Correct on both counts. This is a 208/230V unit and should be installed on its own dedicated circuit (it ships with a 20A/240V LCDI plug). On heating: the heat pump operates down to about 28°F, and the built-in 3000W electric heater provides supplemental heat below that, so the unit keeps heating in colder conditions. For continuous operation in a consistently cold climate, we recommend sizing with the electric heat in mind.

On model PYM012GZUI16RD, what exactly happens when outdoor temperature falls below 28°F? Does the compressor shut off and the 3 kW auxiliary heater continue to maintain the room, and what is the minimum outdoor temperature at which resistance heating remains available?

When operating below that temperature, the heat pump side of the system diminishes in capacity rapidly and the compressor will shut down if temperatures get significantly more extreme. It will then switch to electrical resistance heating, for which there is not a lower temperature limit as that does not interact with the outside air.

I have a knee wall in the room in which I'd like to install the monoblock unit. What is the maximum length the ducts can be (air intake and output)?

Thanks for the question. The PYM is designed to vent straight through an exterior wall, not through a length of ducting. Its two air openings (outdoor intake and exhaust) are 8-inch penetrations, and the unit ships with plastic duct sleeves that you cut to your wall thickness and set into those openings, so the intended path is a direct pass through the wall. The manual does not list a maximum duct length because extended runs are not a supported setup; the openings are meant to line up with the wall the unit is mounted on. For reference, the standard sleeves cover wall thicknesses up to about 20 inches, and anything beyond a typical wall would need custom parts.The more important point for your setup is the knee wall itself. The unit has to sit on a wall that opens directly to the outdoors, with the two openings clear to outside air and enough space around them so the intake and exhaust are not obstructed or recirculating. A knee wall can work if the space behind it vents to the exterior at those openings, but if the plan is to run the air through the attic space behind the knee wall and then out, that is not a configuration the unit supports, and it would hurt performance.If you can tell us a bit about what is behind that knee wall and how it connects to the outdoors, our support team can confirm whether it will work before you commit. You can reach them at support@pdhvac.com. Happy to help you figure out if the spot will do the job.

Can this unit be vented using properly ran flex duct if needed?

Thanks for the question. The PYM is designed to vent straight through an exterior wall, not through a run of flexible duct. Its two air openings (outdoor intake and exhaust) are 8-inch penetrations, and the unit ships with plastic duct sleeves you cut to your wall thickness and set into those openings, so the intended path is a direct pass through the wall.Running the intake and exhaust through flex duct is not something we recommend. The unit's fans are sized for that short, direct path, and flex duct adds resistance they are not built to overcome, which cuts airflow across the coil and leads to lost capacity, harder running, and nuisance trips on the high-pressure and thermal safeties over time. Two related cautions: the exhaust has to terminate fully outside and never in an attic or enclosed space, or the unit will re-ingest its own hot exhaust and lose performance, and the intake and exhaust need enough separation to avoid recirculating.If there is no good spot to vent directly through an exterior wall, a standard ductless mini split is usually the better tool for the job. It uses a small outdoor unit and a slim refrigerant line set instead of air ducts, so the routing problem goes away entirely.Our support team is glad to look at your specific layout and confirm the options before you commit. You can reach them at support@pdhvac.com.

What is recommended hieght?

Thanks for the question. For this console unit, mounting the bottom about 6 to 8 inches off the floor is a good target. That keeps it in a clean console position, puts the discharge low where it helps distribute heat, and leaves room for the condensate line to pitch downward and drain to the outside.

Can this be hard wired and what is the length of the cord?

Thanks for the question. The unit comes with a 5-foot power cord fitted with a NEMA 6-20P plug, so out of the box it plugs into a dedicated 208/230V, 20A outlet. It is not a standard 120V plug-in; it needs that dedicated 230V circuit.It can also be hard wired. A licensed electrician can remove the cord and connect it directly to the circuit, which is a common choice when the outlet location does not line up with the unit or when local code calls for it. Either way, plan the 230V, 20A circuit as part of the install, and we recommend a licensed electrician for the electrical connection and any permits your area requires.

Hi Are there any concerns using your monoblock heatpump in a motorhome? Thanks

Thanks for asking, and I want to be straight with you: we would not recommend this unit for a motorhome. It is designed and safety-listed as a fixed, through-the-wall system for a building, not for RV or vehicle use, and a few things make it a poor fit on the road.It is a heavy console (about 117 lbs) that mounts to a structural wall with two sealed 8-inch openings cut through to the outside, so it is meant to be permanently installed, not moved. Its condensate drains by gravity and assumes a level, stationary setup. And it runs on a dedicated 208/230V, 20A circuit, which is more than most RV shore-power or generator setups are built to supply. It is also rated for a building's operating conditions rather than road vibration and motion.For a motorhome, an RV-specific rooftop or under-bench heat pump designed for mobile use is the right tool.

At what Decibel level does it run?

Hello - please see the following specification: Sound Level (High/Med/Low): 48 / 45 / 42 dB(A)

Pioneer 12,000 BTU All-in-One Console Inverter+ Heat Pump, Through-the-Wall Monoblock Packaged Unit with No Outdoor Condenser, 230V

All-in-One Monoblock Heat Pump

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Pioneer 12,000 BTU All-in-One Console Inverter+ Heat Pump, Through-the-Wall Monoblock Packaged Unit with No Outdoor Condenser, 230V

Name: Pioneer 12,000 BTU All-in-One Console Inverter+ Heat Pump, Through-the-Wall Monoblock Packaged Unit with No Outdoor Condenser, 230V
Brand: Pioneer Official Store
SKU: PYM012GZUI16RD
Price: 1848.00 USD
Availability: InStock

Tipo: PYM

SKU: PYM012GZUI16RD

$1,848.00 ~~$2,569.00~~

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Pioneer 12,000 BTU All-in-One Console Inverter+ Heat Pump, Through-the-Wall Monoblock Packaged Unit with No Outdoor Condenser, 230V

$1,848.00 ~~$2,569.00~~

Control Your Way

Handheld Remote

The All-in-One console includes a convenient handheld remote controller, allowing ease of control from anywhere within the room.

Smartphone App

Wi-Fi Control comes built into the system, unlocking additional features, like weekly scheduling via the free Pioneer Airlink app.

24V Control Provision

Pioneer's PYM console is fully compatible with standard 24V heat pump thermostats out of the box (thermostat not included, for illustration only).

Summary

Inverter-Driven Pioneer® All-In-One Packaged Console Heat Pump System
Cooling capacity: 11,800 BTU/H with 15.55 SEER2 efficiency
Heating capacity: 10,900 BTU/H with 8.15 HSPF2 efficiency
Electric Heat capacity: 10,236 BTU/H
Voltage: 208/230V, 60Hz, 1Ph
Factory-Precharged with Environmentally Friendly R-32 Refrigerant
Monoblock-style design with no outdoor unit required
California Energy Commission Listed (Title 20 Certified)

Features

Heat Pump with Cooling, Heating, Dry, Auto and Fan Modes
Washable, Reusable Air Filters
Dual-Axis Airflow (Motorized Up-Down and Left-Right Louvers)
Treated Airflow of 265 CFM with optional 18 CFM of Fresh-Air
Functional Remote with:
- SLEEP Mode, for Energy-Conservation
- Timer On/Off Control

Technical Information & Performance

Power Supply: 208~230V, 60Hz, 1Ph
Cooling Rated Capacity: 11,800 BTU/h
Heating Rated Capacity: 10,900 BTU/h
Electric Heat Rated Capacity: 10,236 BTU/h
Refrigerant Type: R-32
Refrigerant Charge: 22.9 oz (650 g)
Rated Power (Cooling): 1,209 W
Rated Power (Heating): 947 W
Rated Power (Electric Heater): 3,000 W
Rated Current (Cooling): 6.1 A
Rated Current (Heating): 4.8 A
Rated Current (Electric Heater): 13.6 A
Required Circuit Amperage: 20A (double-pole)
SEER2: 15.55 BTU/W.h
HSPF2: 8.15 BTU/W.h
Airflow: 330 CFM
Sound Level (High/Med/Low): 48 / 45 / 42 dB(A)
Air Moisture Removal Capacity: 1 Liter/hour
Temperature Setting Range (Remote Control): 64-86°F (18-30°C)
Cooling Mode Operating Range (Indoor): 63-90°F (17-32°C)
Cooling Mode Operating Range (Outdoor): 63-109°F (17-43°C)
Heating Mode Operating Range (Indoor): 28-81°F (-2-27°C)
Heat Pump Heating Mode Operating Range (Outdoor): 28-75°F (-2-24°C)
Dimensions (WDH): 39"-1/2 x 7"-5/8 x 22"-3/4 Inches
Weight: 117.0 lbs (53.1 kg)

Pioneer® Product Series

All-in-One Monoblock Heat Pump

Our Pioneer® all-in-one packaged console inverter heat pump enables zoned cooling and heating, while offering easy installation with just a single unit. Each unit includes a remote control for effortless cooling, heating, dehumidification, and ventilation.

What's Included in Your Purchase

Mounting Bracket
Wireless Remote Control
Remote Control Wall Holder
Remote Control Batteries
Drain Hose
Drain Hose Extension
Exterior Grille(s)
Flexible Air Duct Panel Inserts
Screw Kit
Installation & User Manual
Wall Drilling Template
Fresh Air Intake Duct (18 in.)
Indoor Drain Adapter
Terminal Connector (Male end, pre-installed on 24V thermostat wiring)
Cable Clip
Cable Clip Screw

Product Warranty

Warranty Registration is required within 90 days of purchase. Please, check our Warranty Policy

Up to 3 years Warranty for Parts
Up to 3 years Warranty for Compressor

Manuals & Documents

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Pioneer 12,000 BTU All-in-One Console Inverter+ Heat Pump, Through-the-Wall Monoblock Packaged Unit with No Outdoor Condenser, 230V

Pioneer 12,000 BTU All-in-One Console Inverter+ Heat Pump, Through-the-Wall Monoblock Packaged Unit with No Outdoor Condenser, 230V

Control Your Way

Handheld Remote

Smartphone App